Policies

Last Updated: November 30, 2025

Information We Collect

Transcenlutions collects information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name and contact information (email address)
• Payment information (processed securely through Stripe)
• Communications and support requests
• Usage data and analytics for service improvement

How We Use Your Information

We use your information to:

• Provide and deliver our digital services
• Process payments and send transaction confirmations
• Respond to your comments and support requests
• Improve our services and develop new features
• Send you updates about our services (with your consent)

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• To payment processors (Stripe) for transaction processing
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Transcenlutions@gmail.com

Last Updated: November 30, 2025

Acceptance of Terms

By accessing or using Transcenlutions services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Services Description

Transcenlutions provides digital solutions including:

• Digital templates and design resources
• AI-assisted creative tools and software
• Online tutorials and educational materials
• Business automation systems
• Digital business resources and guides

All products are delivered digitally. No physical items are shipped.

User Responsibilities

• Provide accurate and current information
• Use services only for lawful purposes
• Respect intellectual property rights
• Not share or resell purchased digital products

Intellectual Property

All content, features, and functionality of our services are owned by Transcenlutions and are protected by copyright, trademark, and other laws.

Service Availability

Digital services are delivered online within the United States. We strive for 99.9% uptime but cannot guarantee uninterrupted service.

Limitation of Liability

Transcenlutions shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Contact Information

For questions regarding these Terms, contact us at Transcenlutions@gmail.com

Last Updated: November 30, 2025

Digital Goods Refund Policy

Due to the nature of digital products that are delivered instantly and cannot be returned, all sales are generally final. However, we offer refunds in the following circumstances:

Eligible Refund Situations

• Technical Issues: If the digital product is corrupted, incomplete, or cannot be accessed due to our technical error
• Duplicate Purchases: If you accidentally purchase the same item multiple times
• Unauthorized Transactions: If your payment method was used without authorization
• Significant Product Defects: If the product materially differs from its description

Refund Process

To request a refund:

1. Contact us at Transcenlutions@gmail.com within 14 days of purchase
2. Include your order number and reason for the refund request
3. We will review your request within 2-3 business days
4. Approved refunds will be processed to your original payment method within 5-7 business days

Non-Refundable Items

• Digital products after successful download and access
• Services that have been fully delivered
• Products purchased on sale or with promotional codes (unless defective)

Processing Time

Refunds are typically processed within 5-7 business days. The actual time for funds to appear in your account depends on your payment provider.

Questions

For refund requests or questions, contact us at Transcenlutions@gmail.com

Last Updated: November 30, 2025

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience and allow certain features to function properly.

How We Use Cookies

Transcenlutions uses cookies for:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and choices
• Payment Cookies: Secure transaction processing through Stripe

Types of Cookies We Use

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device until they expire or are deleted
• Third-Party Cookies: Set by external services like payment processors

Managing Cookies

You can control cookies through your browser settings:

• Accept or reject cookies
• Delete cookies from your device
• Block third-party cookies
• Receive notifications when cookies are sent

Note: Disabling certain cookies may affect website functionality and your user experience.

Third-Party Services

We use Stripe for payment processing, which may set their own cookies. Please review Stripe's privacy policy for more information.

Contact Us

For questions about our cookie usage, contact us at Transcenlutions@gmail.com